Privacy Policy

Introduction

Crochyt ("we", "us", or "our") operates the Crochyt platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. This policy applies to all users of the Service, including buyers, designers, and factories.

Information We Collect

Personal Information

When you register and use our Service, we may collect the following personal information:

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, features used
• Cookies and Tracking: As described in our Cookie Policy below

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain Service: Operate, maintain, and improve our platform
• Process Transactions: Facilitate purchases, payments, and order fulfillment
• Communication: Send service notifications, updates, and customer support
• Marketing: Send promotional emails (with your consent)
• Security: Detect, prevent, and address fraud, security, or technical issues
• Analytics: Analyze usage patterns to improve user experience
• Compliance: Comply with legal obligations and regulatory requirements

Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: Payment processors, shipping carriers, and technical providers
• With Other Users: Designers need your shipping information to fulfill orders
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: For any other purpose disclosed at the time of collection

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and other countries that may have different data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: SSL/TLS encryption for data in transit
• Access Controls: Restricted access to personal information
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We only collect information necessary for our purposes
• Incident Response: Procedures to address data breaches promptly

However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service
• Objection: Object to processing for direct marketing purposes

To exercise these rights, please contact us using the information below.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Necessary for the Service to function
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements (with consent)

You can manage your cookie preferences through your browser settings.

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: